3rd Party Experienced Healthcare Collections - Remote
<font color="016097"><strong>Overview</strong></font><br><br><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;"><strong>After the submission of your application, you will receive an email with instructions to complete a series of assessments through our online platform, Harver. Completing this AI-powered assessment is required for prompt consideration of your application, as it serves as the initial screening in our employment process. </strong></span></p><p style="margin: 0px;"> </p><p style="margin: 0in 0in 7.5pt; line-height: normal; background: white; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong><span style="background: white;">Candidates hired for work-from-home positions will receive company-issued equipment. Additional details regarding equipment policies and procedures will be provided during the interview and onboarding process. </span></strong></span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;"><strong>Work Location:</strong> This is a <strong>remote/work from home</strong> position </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;"><strong>Compensation</strong>: $18-24/hour based on experience </span></p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;"> </span></p><p style="margin-bottom: 7.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva;">Build Your Future! Come join our thriving team as a Remote Call Center Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.</span></p><p style="margin-bottom: 7.5pt;"><span style="text-decoration: underline; font-size: 10pt;">Qualified candidates must have 3rd party healthcare collections experience. </span></p><p style="margin-bottom: 7.5pt;"><span style="font-size: 10pt; font-family: verdana, geneva;"><strong>Why should you consider TSI ?</strong></span></p><ul style="margin-top: 0in;"><li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: verdana, geneva;">Work from home</span></li><li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: verdana, geneva;">Paid training</span></li><li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: verdana, geneva;">Team-oriented work environment</span></li><li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: verdana, geneva;">Growth opportunity</span></li><li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: verdana, geneva;">Generous bonus opportunity</span></li><li style="margin-bottom: .0001pt;"><span style="font-size: 10pt; font-family: verdana, geneva;">Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!</span></li></ul> <br><font color="016097"><strong>Responsibilities</strong></font><br><br><p style="margin: 0px;"> </p><ul><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Communicating with consumers by telephone, approving written correspondence, and attempting to bring resolution to unpaid accounts</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Providing thorough, efficient, and accurate account updates on computer files for each call made or received</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Skip tracing to locate consumer contact information</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Counseling delinquent consumers to assist in finding funds to meet their payment obligations</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Complying with and staying up-to-date on all applicable Federal, State, and Local laws and regulations relating to job duties</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Complying with and staying up-to-date on all TSI policies and procedures</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Maintaining knowledge of functional areas, company policies, and procedures </span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Providing feedback to management concerning possible problems or areas of improvement</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Making recommendations to implement improved processes</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Performing other duties as assigned by management</span></li></ul> <br><font color="016097"><strong>Qualifications</strong></font><br><br><p style="margin: 0px;"> </p><ul><li style="color: #414141;"><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;">High levels of ambition, keen to grow their career</span></p></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Experience with healthcare 3rd party collections</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">A positive, friendly, demeanor who finds joy in everyday </span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Strong communication skills</span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Proficient computer skills </span></li><li style="color: #414141;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">The ability to work and prioritize independently </span></li></ul><p style="margin-bottom: 11.25pt;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;"> </span></p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;"><strong>For Remote Positions:</strong> </span></p><ul><li><span style="font-family: verdana, geneva; font-size: 10pt; color: #000000;">The minimum internet speed requirements for remote work are as follows:</span><ul><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Broadband internet connection (No DSL, or Dial Up)</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Hard wired connection required (no Wi-Fi, Wi-Fi hotspots)</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">Speed Test Results: 25 mbps download, 20 mbps upload</span></li></ul></li></ul><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;"> </span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;"><strong>This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.</strong></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva; color: #000000;">We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p>