Bank Teller
Job Title: Bank Teller
Starting Compensation: $19 per hour and higher
As a Citizens Teller, you play a significant role in supporting both our clientele and branch team.
Responsibilities
- Welcome clients in our branch lobbies
- Guide customers on using our mobile app and ATMs for basic transactions
- Deliver personalized advice and connect clients to Bankers for further assistance
- Educate customers about our products and benefits, addressing any inquiries or concerns
- Adhere to financial policies, including correct cash management and regulations
Benefits
- Connect with customers on vital financial choices, such as business investments or home purchases
- Earn paid time off for volunteering and have donations to eligible organizations matched
- Explore career growth with training, coaching, and promotion opportunities
- Access to comprehensive health plans, a 401K with corporate match, and other benefits like tuition aid and mental wellness programs
Basic Qualifications
- High School diploma or GED
- At least 6 months of experience in processing transactions
- Minimum 1 year of experience in customer service, promoting products
- Effective listening and communication abilities
- Problem-solving skills and customer-focused service
- Comfort with digital tools in a business environment
- Availability for branch hours, often including weekends and evenings
- Completion of a video assessment post-application within 7 days
Suggested Skills/Experience
- 1 year of experience with transaction processing
- Ability to motivate and work collaboratively with colleagues
- Detail-oriented and proficient in multitasking
Work Schedule
- Weekly Hours: 40
- Flexible schedule based on branch demands, inclusive of weekends and nights
Equal Opportunity Employment
Citizens and its affiliated companies ensure equal employment and career advancement opportunities without discrimination based on protected statuses by law. The work culture promotes inclusivity, ensuring all employees are respected and valued.
Why Join Us
Become part of a team focused on serving customers and engaging with the community. Benefit from a supportive environment and resources to help you develop professionally.
Background Verification
Employment offers are contingent on passing a background verification process, which may include checks on credit, driving records, public records, prior employment, and criminal history. The process considers legal requirements and the nature of the background in relation to the job. Additional details are provided with employment offers.
