Bilingual Contact Manager Representative

February 27, 2026

The GEICO Local Office in Las Vegas is growing and we are looking for a motivated, bilingual (English/Spanish) professional to join our team. This is not a sales role. The primary responsibility is to make contact with prospective and current clients, gather basic information, and either transfer them to a licensed sales agent or schedule an appointment. You will play a critical role in supporting our sales team and delivering a professional first impression of our office. If you are confident on the phone, organized, and enjoy helping people, this is an excellent opportunity to build a career within a respected national brand while working in a locally owned office. Responsibilities • Make outbound calls to prospective and existing clients (English & Spanish)• Answer inbound calls and direct them appropriately• Qualify prospects by collecting required information• Transfer live calls to licensed GEICO sales agents• Schedule appointments for the sales team• Accurately document all interactions in our CRM• Follow up consistently on assigned leads• Maintain professionalism and brand representation at all times Qualifications • Fully bilingual in English and Spanish (spoken and written)• Professional, clear, and confident phone presence• Strong communication and interpersonal skills• Highly organized and detail-oriented• Comfortable with high-volume outbound calling• Self-motivated and dependable• Customer service, call center, or appointment-setting experience preferred Compensation & Benefits • Competitive Hourly Pay• Performance-Based Bonuses• Ongoing Training• Career Advancement Opportunities• Supportive Team Environment

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