Cabin Experience Agent - ATL - Atlanta, GA

Delta Air Lines is a leading global airline renowned for its commitment to exceptional customer service and operational excellence. With a vast network connecting numerous destinations worldwide, Delta prides itself on fostering a workplace culture of professionalism, respect, and continuous improvement. The company's dedication to delivering a superior travel experience is evident through its focus on innovation, safety, and employee engagement. As a major player in the aviation industry, Delta Air Lines emphasizes internal mobility and growth opportunities for its workforce, ensuring employees have the chance to advance their careers within the organization by adhering to internal policies including performance standards and tenure requirements. The Cabin Experience Agent role at Delta Air Lines is integral to maintaining the high standards the airline is known for. This role is focused on ensuring every aircraft cabin meets the Delta CareStandardSM for cleanliness and readiness, contributing significantly to a positive and memorable customer experience. The position involves working as part of a dynamic, innovative team dedicated to the thorough cleaning, sanitizing, and provisioning of aircraft interiors including seating areas, galleys, lavatories, crew rest areas, and cockpits. The agent plays a pivotal part in upholding the Delta brand by exhibiting professionalism and a positive attitude both on and off duty. Cabin Experience Agents are scheduled for shifts ranging from 20 to 40 hours per week. The role demands physical endurance due to tasks that involve bending, stooping, twisting, standing, and walking throughout the work period. These activities require repetitive motions, including cleaning and searching aircraft, often in tight spaces or on knees for extended periods. Additionally, agents must be prepared to work under varying weather conditions such as heat, rain, and snow, reflecting the outdoor nature of certain duties. Responsibilities extend beyond cleaning to include performing security inspections in compliance with safety and regulatory standards, operating ground equipment like cargo vans and high-lift trucks in congested areas, and servicing aircraft lavatories safely and efficiently. Agents must also be adept at lifting and carrying cleaning supplies and equipment, operating electronic devices to track cleaning and inspection status, and always practicing safety-conscious behaviors to ensure operational integrity. Delta Air Lines is committed to transparency and ethics during the recruitment process; candidates are assured that no fees are required at any stage. All communication will come from official Delta domains, and suspicious outreach can be reported. By joining Delta as a Cabin Experience Agent, individuals become part of a company that values connection, customer care, and excellence, providing a foundational role that supports the smooth and safe operation of flights, thereby enhancing the overall travel experience for millions of passengers worldwide.

• Must meet company internal mobility and residency policy requirements
• be in good standing with current performance standards and tenure
• ability to work 20 to 40 hours per week
• physical capability to perform repetitive and physically demanding tasks
• willingness to work in tight spaces and on knees for extended periods
• ability to work in adverse weather conditions
• compliance with all safety and security procedures