Customer Business Manager, UNFI Conventional

About the position

This is a remote field-based position working from a home office and we are flexible on location in Chicago, Minneapolis, Southern California or Virginia. As Customer Business Manager, reporting to a Sales Director, you will lead the implementation of planning at the account level within our UNFI Conventional team focusing on total volume, profit and share growth for a portfolio of grocery and snack brands such as Angie's Boomchickapop, Duncan Hines, Hunts, Orville Redenbacher, Slim Jim, Swiss Miss, Vlasic and Wishbone.

Responsibilities

• Manage the business plan to meet all volume, profit and share goals.
• Implement brand strategies with the customer by working with decision makers and internal partners.
• Use consumer insights and category management programs to guide customer decisions.
• Develop annual plan for the customer and present internally to gain agreement on important opportunities for growth.
• Lead the joint business planning process with the customer with a focus on strategic expertise in the categories they represent.
• Develop trade promotion strategies and tactical plans with the customer.
• Monitor and update the customer's overall business plan, including managing trade budgets, spending and volume, to achieve all sales goals versus plan.
• Conduct category business reviews to discuss the state of the business, consumer trends, important business influencers and incremental opportunities.
• Use sound category management practices to link consumer and shopper trends and opportunities.
• Develop accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes.
• Call out potential risks to monthly forecasts.

Requirements

• Bachelor's degree required.
• 5+ years CPG industry sales experience, including field sales and/or headquarters roles.
• Experience conducting meetings at the Senior Buyer level with the customer.
• Experience managing trade budgets, spending and volume.
• Experience managing a P&L.
• Knowledge of supply chain; negotiation skills.

Benefits

• Comprehensive healthcare plans.
• Wellness incentive program.
• Mental wellbeing support.
• Fitness reimbursement.
• Bonus incentive opportunity.
• Matching 401(k) and stock purchase plan.
• Career development opportunities.
• Employee resource groups.
• On-demand learning and tuition reimbursement.
• Paid-time off.
• Parental leave.
• Flexible work-schedules.
• Volunteer opportunities.