Customer Service Executive - Accra, Kwame Nkrumah Circle
Are you passionate about delivering excellent customer service and building strong customer relationships? 360GV Group is looking for a Customer Service Executive to join our dynamic team.
Key Responsibilities
- Respond promptly to customer inquiries via phone, WhatsApp, email, and other approved channels
- Resolve customer complaints and escalate complex issues when necessary
- Assist customers with product selection, pricing, and order processing
- Prepare sales invoices and maintain accurate customer records
- Promote available products and services to customers
- Support stock management activities, including inventories and stock takes
- Follow up on customer interactions to ensure customer satisfaction