Desktop Engineer for the 3rd shift - NEWARK, NJ/REMOTE
Desktop Engineer for the 3rd shift
NEWARK, NJ/REMOTE
initially onsite for one month and will be 100% remote after that
7+ Months
Description:
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
- Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
- Utilize ticketing system to track email submissions and managing phone support efforts.
- Manage Windows Active Directory and Exchange.
- Work closely with other IT employees on system maintenance and configuration projects.
- Work closely with other employees on interdepartmental projects.
- Maintain accurate asset management records.
- Work with vendors and manufacturers