Elite Service Associate

<p>Provide support and complete service functions for our customers with a focus on STAR Elite agencies. Professionally assist customers with modifications, payments, and written communication. Monitor and resolve any potential customer issues balancing customer satisfaction and the financial impact to the company. Elite Service Associates connect with customers via phone and assist with the following: Satisfactory and priority handling of inbound service calls. Communicate applicable information to customers regarding DLV Inc.'s products, services, policies and procedures.</p><p>Delta Air Lines is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>