Flight Leader (Purser) - NYC, NY

Delta Air Lines, a leading global airline, operates an extensive network serving numerous destinations worldwide. Known for its commitment to customer service, operational excellence, and employee development, Delta Air Lines has established itself as a trusted and innovative player in the aviation industry. With headquarters in Atlanta, Georgia, and significant hubs including New York City, Delta continues to drive the future of air travel with cutting-edge technology and a focus on safety and reliability. At the New York hub, Delta Air Lines is currently seeking a Flight Leader (Purser) to join its dynamic team. This role is pivotal in ensuring superior service standards and safety protocols are maintained throughout every flight. The Flight Leader functions as the senior in-flight management figure, bridging communication between the flight deck and the cabin crew. This position offers an exciting opportunity for experienced flight attendants with strong leadership capabilities who are eager to advance their careers in the airline industry. The Flight Leader is entrusted with leading pre-flight briefings that cover safety procedures and service expectations, managing the performance of the in-flight crew, and resolving passenger concerns with professionalism and empathy. Beyond leadership in the cabin, the role requires meticulous attention to all in-flight documentation and adherence to Delta Air Lines' stringent service standards. Strong leadership and team management skills are key to success in this role, which demands adaptability to a variable work schedule that includes day and night flights, weekends, and holidays. This role commands respect and offers a platform to showcase leadership in a high-paced, customer-focused environment. Delta’s comprehensive training program prepares candidates to excel in this leadership capacity. Flight Leaders undergo paid training that focuses on advanced leadership skills tailored to in-flight operations. The airline’s supportive local leadership in New York fosters a collaborative environment where impactful work is both recognized and rewarded. Employees at this level enjoy competitive compensation, including a base salary ranging approximately from $55,000 to $85,000 annually, supplemented by command pay and per diem allowances. In addition to financial rewards, Delta Air Lines provides an appealing benefits package comprising medical, dental, and vision insurance, 401(k) retirement plan, paid vacation, profit sharing, and full travel privileges. This role is ideal for professionals seeking to join a respected and influential airline, offering career growth, job stability, and the chance to contribute to a top-tier customer experience in the aviation sector.

• Minimum of 3 years flying experience as a flight attendant
• proven track record of leadership
• completion of standard flight attendant qualifications
• ability to pass medical and background check
• flexibility to work variable roster including weekends and holidays
• willingness to complete paid leadership training program in Atlanta
• must meet FAA and Delta safety standards