Guest Service Receptionist/Duty Manager Job in Newcastle, United Kingdom at Sandman Hotel Group | Hozpitality

Sandman Hotel Group is hiring a Guest Service Receptionist/Duty Manager in Newcastle upon Tyne, United Kingdom. This hospitality job is ideal for professionals looking to grow their career with a reputed organization. Join Our Team as a Guest Service Receptionist - Duty Manager at Sandman Signature Newcastle Hotel! Are you passionate about creating exceptional guest experiences? Do you have a friendly and welcoming personality that puts guests at ease? If so, we have an exciting opportunity for you to be a part of the guest service team at Sandman Signature Newcastle Hotel. About Us: At Sandman Signature Newcastle Hotel, we are committed to providing our guests with a warm and memorable stay. Our hotel is renowned for its contemporary comfort, stylish design, and convenient location. We pride ourselves on delivering a welcoming atmosphere that captures the spirit of Newcastle. Position: Guest Service Receptionist - Duty Manager, (24 Hours minimum) Job Overview: As a Guest Service Receptionist, you will be the first point of contact for our valued guests. Your role is crucial in setting the tone for their experience at our hotel. You will provide outstanding service from the moment they arrive, ensuring their needs are met, questions are answered, and concerns are addressed with a genuine smile. Responsibilities: Welcome guests with a friendly and professional demeanor, creating a positive first impression. Check-in and check-out guests efficiently, ensuring accurate information and a seamless experience. Handle guest inquiries, requests, and concerns promptly and courteo...