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Manager, Consumer Care North America (Remote Work Option)

February 23, 2026

We are seeking an experienced consumer-obsessed leader to manage Consumer Care North America. The ideal candidate will excel in dynamic environments, bring clarity to complex situations, and foster trust through strong communication.

Requirements

Bachelor's degree in Business Administration or related field
5+ years of experience in consumer service, escalations, workforce management, operations, or contact center leadership
Experience managing Business Process Outsourcing (BPO) partners and driving accountability and performance

Benefits

Benefits information can be found here

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