Network Analyst I
Agency
NC State Highway Patrol
Division
NC State Highway Patrol
Job Classification Title
Network Analyst I (S)
Position Number
60086357
Grade
DT07
About Us
The North Carolina State Highway Patrol's primary mission is to reduce collisions and make the highways of North Carolina as safe as possible. The NCSHP has more than 1,600 troopers who cover nearly 80,000 miles of North Carolina roadways, more than any other state except Texas. In addition to enforcing the state's traffic laws, state troopers also guide traffic during hurricane evacuations, re-route traffic around hazardous chemical spills, and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolina's motoring public.
Description of Work
The Network Operations Center Supervisor performs advanced technical and analytical work to ensure the seamless operation of the North Carolina State Highway Patrol's critical communication infrastructure. This role provides direct day-to-day supervision for eight Operations Technicians within the Network Operations Center and oversees contractors engaged in VIPER infrastructure and maintenance. The Supervisor is responsible for the integrity of large-scale networks, including the Voice Interoperability Plan for Emergency Responders (VIPER), CJIN/DCI, OFM, and the NCSHP Internal Network. Moving beyond first-level support, this position conducts high-level troubleshooting, network design, and security analysis to support the Continuity of Operations for statewide emergency services.
Knowledge Skills and Abilities/Management Preferences
** Internal to State Highway Patrol Posting - Only current permanent employees may apply.**
Salary Grade DT04 Recruitment Range $56,772 - $70,443
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Key Responsibilities include but are not limited to:
- Considerable knowledge of telecommunications network concepts, protocols, transport systems, and communications hardware and software.
- Working knowledge of telecommunications network software and hardware and the full range of network system requirements.
- Working knowledge of a variety of network operational problem determination procedures and techniques.
- Typical work schedule: Monday-Friday; 8:00am-5:00pm/ On- Call as Needed
the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for
qualifying credit.
Management Prefers:
- Knowledge of radio communications equipment
- Two Years supervisory experience
- The mission of the North Carolina State Highway Patrol is to ensure safe, efficient transportation on our streets and highway, reduce crime, protect against terrorism, and respond to natural and manmade disasters. This mission will be accomplished, in partnership with all levels of government and the citizens of North Carolina, through quality law enforcement services based upon high ethical, professional, and legal standards.
- This section has the responsibility of managing the operation of the State's Voice Interoperability Plan for Emergency Responders (VIPER), a Statewide communications system for the purpose of providing digital voice communication for the members of the N.C. State Highway Patrol (NCSHP), Criminal Justice Information Network (CJIN), and other local, state, and federal law enforcement agencies.
Minimum Education and Experience
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below,
then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See of
oshr.nc.gov/experience-guide for details.
Bachelor's degree in computer science or an IT related field from an appropriately accredited institution
OR
Associate degree in computer science, or a related technical field from an appropriately accredited institution and one year of networking
related experience
OR
High School or General Educational Development (GED) diploma and four years of networking related experience
OR
an equivalent combination of education and experience.
The mission of the North Carolina State Highway Patrol is to ensure safe, efficient transportation on our streets and highway, reduce crime, protect against terrorism, and respond to natural and manmade disasters. This mission will be accomplished, in partnership with all levels of government and the citizens of North Carolina, through quality law enforcement services based upon high ethical, professional, and legal standards.
This section has the responsibility of managing the operation of the State's Voice Interoperability Plan for Emergency Responders (VIPER), a Statewide communications system for the purpose of providing digital voice communication for the members of the N.C. State Highway Patrol (NCSHP), Criminal Justice Information Network (CJIN), and other local, state, and federal law enforcement agencies.
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. NCSHP supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Application Resources
State of North Carolina Hiring Process Information here.
Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 11:59 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit to learn more.
Veteran's and National Guard Preference
Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCSHP is committed to the full inclusion of all qualified individuals. As part of this commitment, NCSHP will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Employment Eligibility
It is the policy of the State of North Carolina and NCSHP that all employees provide proof of employment eligibility (immigration and naturalization) before or on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Michael Shane Searles
Recruiter Email:
SHANE.SEARLES@NCSHP.GOV
