Operations Administrator

<p>Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone. Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues. Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer. Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review. Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments.</p><p>FedEx is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>