Pharmacy Support Center Representative

February 20, 2026

Location:1500 Brooks Ave Rochester, NY 14624 Availability Requirement for this role:Morning, afternoon, evening (includes weekends).Age Requirement:Must be 18 years or olderTime Type:Part time Pay Range:$19 - $20 / hour<h2>Why Work Here</h2>Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of. <h2>Job Description:</h2>Note: This position is based in Rochester, NY and requires up to 6 weeks of training at our corporate office during the availability hours listed below. Upon completion of training, this position is fully work from home.Availability: This is a part-time position that includes evening and weekend shifts. Shift times will vary between the hours of 8:30am-9pm Monday through Friday, 8:30am-6pm Saturday, and 830am-5pm Sunday.What will I do?<ul><li>Able to answer a high volume of incoming calls; assist customers by answering any questions</li><li>Communicate with internal customers (store pharmacies) regarding customer information/orders</li><li>Meet individual goals and team averages for number of calls per hour and talk time per call</li><li>Able to multi-task and complete work efficiently and effectively</li><li>Comply with all policies, state and federal laws including HIPAA - Must have a secure and private workspace to answer calls per HIPAA guidelines</li></ul>Required Qualifications:<ul><li>Ability to work in a fast-paced environment </li><li>Systems aptitude, data entry and multitasking skills </li></ul>Preferred Qualifications:<ul><li>1 or more years of pharmacy technician experience</li><li>Call center experience </li><li>Medical or insurance experience </li><li>Proficiency with EnterpriseRx</li></ul>

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