Receptionist/Front Desk Officer

Mivie Aesthetics Ltd

Admin & Office

Responsibilities:

• Greet clients in person and on the phone; respond to enquiries (services, prices, availability).
• Manage appointment bookings (by phone, online, walk-ins); reschedule or cancel as needed.
• Maintain schedule/calendar for therapists & technicians; ensure proper buffer times between appointments.
• Check-in/check-out clients; process payments; issue receipts; handle billing where applicable.
• Keep client records updated; capture basic data for client history.
• Maintain front desk area: neat, clean, stocked (forms, brochures, waiting area, etc.).
• Manage minor administrative tasks: filing, inventory for front-desk supplies, reordering brochures, etc.
Handle complaints or escalate to management if needed.

Requirements:

• Any Higher education, further training in customer service, hospitality, or office administration is a plus.
• 1-3 years' experience
• Minimum of OND/HND or B.Sc
• Pleasant personality; excellent communication skills (verbal & written).
• Basic computer skills: appointment software / online booking systems, etc
• Good organisational skills, attention to detail, and ability to multitask.
• Professional appearance and demeanour.
Ability to stay calm under pressure, flexible with work hours.

Location: Proximity to Ajah is advised