Recoveries Agent
We are the internal recruitment partner for our client, a UK based financial services provider that offers interest free payment solutions, primarily within the automotive sector.
Are you experienced in debt recovery and confident navigating the UK litigation process? We're looking for a knowledgeable and proactive Recoveries Agent to join a dynamic and supportive team.
In this role, you'll take ownership of a portfolio of overdue accounts, working proactively to recover outstanding balances through both pre-legal and legal stages. You'll combine strong negotiation skills with sound legal knowledge to drive successful outcomes, while ensuring every interaction remains compliant and customer focused.
Responsibilities:
Managing a portfolio of overdue accounts in line with company policies and FCA regulations
Contacting customers to secure payment or agree sustainable repayment plans
Issuing Letters Before Action in line with the Pre-Action Protocol
Preparing County Court claims (CCJs) and progressing cases via CCBC
Liaising with solicitors and enforcement agents
Applying for enforcement actions where appropriate
Maintaining accurate records and meeting recovery targetsThe successful candidate will be able to demonstrate the following:
Proven experience in UK debt recovery or collections
Practical knowledge of County Court processes, including CCJs and enforcement actions
Understanding of FCA regulations and consumer credit legislation
Strong negotiation and communication skills
Confidence handling vulnerable customers with professionalism and empathy
High attention to detail with strong organisational skills
Resilience and the ability to work towards recovery targets in a fast-paced environmentIn return we are offering:
Competitive salary up to £31,000 depending on experience
Working pattern: Alternating weekly shifts—Week 1: 8am-5pm, Week 2: 9am-5pm, with a requirement to work every other Saturday with a day off in the week.
25 days annual leave plus bank holidays.
Supportive team environment
Ongoing training and development
Opportunity to grow your careerInterested? Then APPLY now for immediate consideration
