[Remote] Account Manager, Contractor (Ads and Business Development)

Note: The job is a remote job and is open to candidates in USA. Duolingo is on a mission to develop the best education in the world and make it universally available. They are seeking an Account Manager contractor to support their growing advertising business, focusing on delivering an exceptional experience for brand partners and managing the pre and post-sale processes.


Responsibilities

  • Deliver a best-in-class Duolingo experience for brand partners
  • Serve as the primary point of contact for program execution, managing day-to-day client and internal communications
  • Develop program timelines and kick off materials for new programs
  • Work with key members of the ads team and business to coordinate deliverables, troubleshoot and ensure a smooth campaign delivery
  • Collaborate with Ad Ops to successfully launch campaigns, QA, monitor live program pacing and performance to ensure campaign expectations are met
  • Manage insertion orders and plans within internal sales operating systems
  • Partner with the sales team on RFP submissions and develop media plans inclusive of video and native/custom ad formats
  • Identify in-campaign incremental opportunities and provide your clients with ongoing strategic guidance
  • Lead the development of campaign recaps, telling a holistic narrative of program learnings and insights
  • Contribute positively to team culture and shared goals

Skills

  • 4+ years of experience in account management
  • Client-facing background at a tech company, publisher, or agency managing a brand partnerships, creative development or buying
  • Track record of cross-team collaboration, partnering with stakeholders to lead projects from kick-off through execution
  • Strong project management capabilities, managing high volumes of campaigns with accuracy
  • Exceptional communication and presentation skills
  • Ability to operate at a high level with a lot of ambiguity in a fast-paced environment
  • Built media plans across spend levels, inclusive of video and native/custom ad formats
  • Strong understanding of ad tech and mobile app ecosystems
  • Understanding of the Duolingo product and the freemium business model
  • Experience monitoring and reporting on performance, using data to tell impactful stories
  • Proficiency in Google Product Suite, Powerpoint, Excel, Slack and OMS tools (i.e. Boostr)

Company Overview

  • Duolingo is a language-learning education platform that offers 98 total courses across nearly 40 distinct languages. It was founded in 2011, and is headquartered in Pittsburgh, Pennsylvania, USA, with a workforce of 501-1000 employees. Its website is https://www.duolingo.com.

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