[Remote] Bilingual (Spanish)- Mortgage processor III

Note: The job is a remote job and is open to candidates in USA. Fifth Third Bank is a leading financial institution that connects great people to great opportunities. They are seeking a Bilingual Mortgage Processor III to manage a pipeline of mortgage loans, ensuring high levels of customer service and compliance with underwriting guidelines while communicating effectively with both English and Spanish speaking borrowers.


Responsibilities

  • Manage a pipeline of conventional, government, and/or portfolio loans
  • Handles customer loans in a professional manner, using English and Spanish languages
  • Process all loan types which may include conventional, FHA, VA, Bond, USDA, special programs, self-employed, and complex loan types
  • Evaluate loan documentation, calculate income, review assets, analyze liabilities, and clear conditions per delegated authority ensuring compliance and underwriting guidelines
  • Validate automated underwriting decision per delegated authority
  • Maintain high level of customer service for English and Spanish speaking borrowers by being proactive in communicating with the borrowers and loan originators
  • Ensure accurate, complete, and timely loan data on processing system
  • Actively participate in ongoing efforts to continually improve customer service for internal and external customers
  • Review pipeline reports to ensure all tasks are completed
  • Serve as an intermediary for loan issues with Loan Originators, Underwriters and other related departments
  • Assist in training new hires
  • Take active role as an escalation point and resource within the team based on experience/knowledge
  • Maintain ongoing knowledge of Fifth Third Mortgage Company's policies and procedures
  • Perform any other duties as assigned
  • Assist the processing managers when required with coaching, escalations, balancing workloads, etc

Skills

  • Fluent verbal and written communication skills in English and Spanish languages
  • High school diploma or equivalent required
  • Three (3) or more years of residential mortgage experience in processing required
  • In depth knowledge of conventional, government, and portfolio underwriting guidelines
  • Demonstrated organizational skills
  • Strong written and verbal communications skills
  • Demonstrated teamwork and customer service skills with a collaborative approach to both internal and external partners
  • Strong computer skills (MS Office) required
  • Knowledge of processing underwriting and closing procedures preferred
  • Knowledge of federal lending regulations governing residential real estate lending
  • Experience with Mortgage origination systems, platforms tools and technology preferred

Benefits

  • Comprehensive benefits and differentiated compensation offerings
  • Incentive compensation plan
  • Extensive benefits programs designed to support the individual needs of our employees and their families

Company Overview

  • Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank. It was founded in 1858, and is headquartered in Cincinnati, Ohio, USA, with a workforce of 10001+ employees. Its website is http://53.com.

    • Company H1B Sponsorship

  • Fifth Third Bank has a track record of offering H1B sponsorships, with 2 in 2021, 43 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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