[Remote] Senior Expert Solution Consultant, Agentic

Note: The job is a remote job and is open to candidates in USA. Adobe is a company focused on changing the world through digital experiences. They are seeking a Senior Expert Solution Consultant to enhance readiness and support for Adobe Experience Platform, ensuring that field teams and customers understand and utilize agentic capabilities effectively.


Responsibilities

  • Build and maintain a strong understanding of generally available (GA) agents and skills across AEP, including their capabilities, triggers, dependencies, and common use cases
  • Partner with Product, PMM, and field teams to communicate the multi-solution agent and skill roadmap to customer executives, architects, and internal stakeholders
  • Translate roadmap concepts into clear, inclusive narratives that explain how agentic capabilities support faster adoption, improved time-to-value, and modern customer architectures
  • Ensure newly released agents and skills are deployed, configured, and validated across AEP demo environments (RTCDP, AJO, Platform Web UI, edge workflows, and more)
  • Collaborate with Expert, Platform, and Enterprise Architecture teams to develop reusable prompt patterns, testing approaches, and demo scenarios for internal and customer-facing use
  • Maintain feature readiness assets that may include:
  • O Positioning and messaging guidance
  • O Demo walkthroughs and best practices
  • O Technical requirements, considerations, and known limitations
  • Actively contribute to recurring PM and PMM syncs, representing field perspectives, customer patterns, and readiness needs
  • Participate in structured testing activities such as bug bashes, hands-on QA sessions, and cross-functional validation cycles ahead of broader field release
  • Share thoughtful, actionable feedback to help improve both product quality and the overall field experience
  • Deliver regular readiness communications that summarize agent and skill updates, roadmap highlights, demo org changes, and evolving guidance for AEP field teams
  • Serve as a go-to partner for agent- and skill-related questions, ensuring clarity, consistency, and approachability in responses
  • Track adoption trends, recurring questions, and enablement gaps to continuously improve readiness materials and processes
  • Support customer conversations, workshops, and executive briefings focused on AEP’s agentic capabilities and the value they unlock across acquisition, activation, and orchestration
  • Partner closely with TPS, Product Specialists, and Enterprise Architects to ensure aligned positioning across customer engagements
  • Translate technical concepts into customer-friendly language that builds confidence, trust, and momentum throughout the sales cycle

Skills

  • Typically 5–8+ years of experience in Solution Consulting, Pre-Sales, Enterprise Architecture, Product Enablement, or related roles
  • Working knowledge of Adobe Experience Platform, including RTCDP, AJO, CJA and data activation workflows
  • Demonstrated ability to learn emerging technologies quickly and translate them into practical, actionable guidance
  • Experience collaborating on prompt design

Benefits

  • Short-term incentives are in the form of sales commission plans.
  • Short-term incentives are in the form of the Annual Incentive Plan (AIP).
  • Certain roles may be eligible for long-term incentives in the form of a new hire equity award.

Company Overview

  • Adobe is a software company that provides its users with digital marketing and media solutions. It was founded in 1982, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is

    • Company H1B Sponsorship

  • Adobe has a track record of offering H1B sponsorships, with 1160 in 2025, 1217 in 2024, 750 in 2023, 878 in 2022, 742 in 2021, 477 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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