[Remote] TEKsystems Is Currently Hiring For FULL-TIME REMOTE Member Service Representatives

Note: The job is a remote job and is open to candidates in USA. TEKsystems is a leading provider of business and technology services, and they are seeking Full-Time Member Service Representatives for a Fortune 100 Financial Institution. The role involves responding to member inquiries and providing information on various financial products and services.


Responsibilities

  • Responding to member inquiries
  • Providing accurate information on products and services
  • Performing account transactions across savings, checking, loans, credit cards, and IRAs
  • Advising members on suitable products
  • Fostering positive interactions
  • Managing a high daily call volume of 80–100+ calls

Skills

  • High School Diploma/ GED required
  • 1-2 years of recent customer service experience working directly with customers (must be customer-facing roles)
  • Knowledge of savings and checking products and services
  • Strong communication and active listening skills
  • Effective organizational and problem-solving abilities
  • Ability to work independently and collaboratively
  • Proficiency with computer applications and numerical accuracy

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)

Company Overview

  • At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America, It was founded in 1994, and is headquartered in Hanover, Maryland, USA, with a workforce of 10001+ employees. Its website is http://www.teksystems.com.

    • Company H1B Sponsorship

  • TEKsystems has a track record of offering H1B sponsorships, with 46 in 2025, 52 in 2024, 33 in 2023, 22 in 2022, 36 in 2021, 53 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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