Retail Ambassador - NYC Metro Area New York NY

Allbirds Retail is now hiring Retail Ambassador - NYC Metro Area New York NY in New York, NY 10012. View job listing details and apply now. NYC Metro Area Retail Team Reports to the Store ManagerWho is AllbirdsAt Allbirds we believe in using business as a force for good Were a global footwear and apparel brand with roots in New Zealand and our headquarters in San Francisco Since 2016 weve been on a mission to prove that comfort design and sustainability arent mutually exclusive Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness And as a certified B Corp were dedicated to making the most sustainable products we can using premium natural materials - designed for lifes everyday adventuresWhere do we need helpWeve sold a million shoes launched three groundbreaking materials and changed how people think about comfort design and retail Now were taking the Allbirds in-store experience across the country and are looking for passionate retail ambassadors to execute on that missionWho are we looking forThe Retail Ambassadors core purpose is to deliver an exceptional customer experience through quality personalized engagement Retail ambassadors contribute to Allbirdss culture by being team-oriented accountable and focused on continuous learningWhat does the job entailDelivering and executing on three primary focus areas Customer Experience Daily Operations and TeamworkCustomers Provide all customers with a high quality and personalized in-store experience Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking Strive to be a product-knowledge expert who can communicate passionately about our brand and products Build strong relationships with customers Actively contribute to the stores sales and NPS goalsOperations Maintain store appearance cleanliness and organization Operate our point-of-sale system once trained Execute on inventory and merchandising duties Perform daily operational tasks as delegated by the store leadership team Commit to learning by asking questions and actively seeking to grow and develop new skillsTeam Be reliable and punctual Work collaboratively to achieve shared goals Practice respectful honest and effective communication Cultivate a positive attitude and support your teammatesWhat might describe you Retail andor customer service experience is preferred Available to work weekends Connection to Allbirdss mission vision and products Good communication and interpersonal skills Desire to learn and grow Reliable and punctual Able to comfortably lift 30 lbs on a regular basis and stand for 95 of the work dayWhat do we offer Competitive hourly rate Mental Health and Financial Wellness Benefits 401k employer match 50 Discount on Allbirds Products Employee Stock Purchase ProgramPlease apply with your resume cover letter and your work day preferences Were excited to hear from youDiversityAllbirds is an equal opportunity employer and makes employment decisions on the basis of merit Allbirds policy prohibits unlawful discrimination based on race color religious creed sex gender identity marital or veteran status age national origin ancestry citizenship physical or mental disability medical condition genetic information or characteristics or those of a family member sexual orientation pregnancy or any other consideration made unlawful by federal state or local laws It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics All such discrimination is unlawfulJob Type Part-timePay 1700 per hourShift 4 hour shiftWork Location One location