Sales Representative
<div><div><div><div><div><div><div><p style="text-align:left">We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p></div></div></div></div></div></div></div><h1></h1><p></p><p></p><p>Sales Representative</p><p></p><p>Headcount</p><p>How many people with this profile do you need to hire?</p><p>1</p><p></p><p>Job Responsibilities</p><p>Describe the job role and the day to day tasks involved.</p><p></p><ul><li>Answer inbound <b>calls, text messages, emails</b>, and <b>web enquiries</b> from customers</li><li>Quote customers based on internal pricing tools and guidelines</li><li><b>Organise pickup jobs</b> by liaising with internal dispatch systems or team</li><li>Handle <b>follow-ups</b>, confirmations, and post-job communication</li><li>Build rapport and <b>close deals confidently</b> — we don’t chase, we lead</li><li>Respond to objections and queries with tact and a “no-funny-business” tone</li><li>Record and manage leads and sales activities via CRM (if required)</li><li>Work closely with the Australian team and adapt to the tone and branding of A1 Express Car Removal or CarDeath</li></ul><p></p><p></p><p></p><p></p><p></p><p>Qualifications</p><p>Describe the qualifications the staff must have in terms of skills and capabilities</p><p></p><p></p><ul><li><b>Excellent spoken and written English</b> — must sound confident, clear, and natural</li><li>Previous experience in <b>sales or customer service (phone/email/text)</b></li><li>Strong <b>quoting and negotiation skills</b> — you know how to close without pushiness</li><li>Attention to detail — every quote and job must be 100% accurate</li><li>High emotional intelligence — can read a situation and adjust tone/style accordingly</li><li>Confident, <b>macho-style communication personality</b> (think sales with flair)</li><li>Proficient with web-based tools like CRMs, JustCall, Podium, etc.</li><li>Availability to work <b>Australian business hours (AEST/AEDT)</b></li></ul><p></p><p></p><p></p><p></p><p><span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">Competencies/Personality</span> Traits</p><p></p><p></p><p>confident, high-energy, and sharp-tongued</p><p>Prior Experience</p><p>Describe the prior working experience a candidate should have.</p><p></p><p></p><p>Previous experience in <b>sales or customer service (phone/email/text)</b></p><p></p><p></p><p>Performance Measurement</p><p>How can we measure performance for this job profile <span style="overflow-wrap: break-word; display: inline; text-decoration: inherit; hyphens: auto;">(KPIs/Metrics/Targets)</span><br> </p><ul><li>Number of Customer Quoted</li><li>Number of Jobs Booked</li><li>Closing Rate</li><li>Average Buy Price</li></ul><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p></p><p>Join the A-Team and experience the A-Life!</p>