Salesforce Solution Architect Durham - NC - North Carolina

February 12, 2026

Job Title: Salesforce Life Sciences Solution Architect Location: Durham, NC Experience Required: 12+ Years Role Overview We are seeking an experienced Salesforce Life Sciences Solution Architect to design and govern the end-to-end architectural blueprint for Labcorp s Patient Central CRM solution built on Salesforce Life Sciences Cloud. This role will support Decentralized Clinical Trials (DCT) and ensure scalability, security, compliance, integration integrity, and future-ready architecture across Study Setup, Study Conduct, and Patient Engagement workflows. Key Responsibilities <ul><li> Architecture & Solution Design </li></ul>Design scalable, secure, and compliant architecture on Salesforce Life Sciences Cloud supporting DCT workflows. Define end-to-end architecture for: Study Setup Study Conduct Patient Engagement Architect workflows including appointment scheduling, consent management, notifications, kit ordering, and communication templates. Align architectural strategy with enterprise architecture, IT Security, and integration teams. Ensure HIPAAGDPR compliance and adherence to enterprise security policies. <ul><li> Integration & Data Architecture </li></ul>Define integration patterns for enterprise systems such as: Zavacor (CTMS) Kit Production System (KPS) Cisco CTI Lead data modeling and mapping for: Study data ingestion Participant records Visit scheduling File-based ingestion workflows Architect integration strategies for kit ordering, tracking, shipping, and automated communication triggers. <ul><li> Platform Governance & Delivery Oversight </li></ul>Provide architectural governance ensuring compliance with coding standards and Salesforce platform limits. Collaborate with Technical Architects, Tech Leads, and development teams to validate feasibility. Ensure AI-readiness and support future scalability and enhancements. Enforce best practices across the DCT program. <ul><li> Cross-Functional Collaboration </li></ul>Work closely with stakeholders including Solution Architects, Business Analysts, Project Managers, IT Security, and Study Teams. Partner with TCS program leadership and Salesforce practice teams. Participate in requirement workshops, identify gaps, and validate functional feasibility. Required Skills & Experience Salesforce Expertise Strong experience with: Salesforce Life Sciences Cloud Health Cloud Service Cloud Data Cloud CTI integrations Workflow automation Architecture Competencies Experience designing secure, enterprise-scale CRM solutions in regulated environments. Strong expertise in: ERD modeling API-based architecture Integration design patterns Large-scale data ingestion Domain Expertise Strong understanding of: Clinical trials Decentralized Clinical Trials (DCT) Patient engagement workflows Kit management Consent processes Study operations Compliance & Security Hands-on knowledge of: HIPAA GDPR Audit trails Data privacy Role-based access control in Salesforce Soft Skills Excellent communication and stakeholder management skills. Ability to mentor teams and lead architecture discussions. Strong collaboration across enterprise and vendor teams. Preferred Qualifications Salesforce Certifications: Certified Application Architect Certified System Architect Salesforce Data Cloud & Integration Architecture credentials Health Cloud or Life Sciences Cloud certifications Technical Keywords Salesforce Life Sciences Cloud, Health Cloud, Service Cloud, Data Cloud, CTMS Integration, DCT, CRM Architecture, HIPAA, GDPR, API Integration, Data Modeling

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