Technical Specialist I -Full time Days

Cape Fear Valley Medical Center Fayetteville, North Carolina Phlebotomy Allied Health Days (United States of America) Responsible for the supervision of the daily operation of phlebotomy services. Organizes and coordinates the daily operation, outpatient phlebotomy services and off-site drawing stations. Perform phlebotomy functions and non-technical duties. Supervise the staff of Phlebotomy Services.

• Establishes the goals and the policies of the department, reporting procedures, and types of records to be maintained by the department personnel
• Compiles statistical data from reports and prepares the necessary budgeting
• Supervises personnel and determines workload and requirements
• Works with other departments to ensure that new or revised charges are added to charge master
• Performs phlebotomy (i.e., venipuncture, fingerstick and heelstick) according to established procedure
• Identifies patients and properly labels specimen tubes
• Maintains and orders, as needed, inventory and supplies required to efficiently operate the section
• Maintains records and documentation in compliance with required rules and regulations of regulatory and accrediting agencies and organizations
• Follows the hospital exposure control plans/blood borne and airborne pathogens
• Demonstrates respect and regard for the dignity of patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment
• Maintains and updates technical knowledge and skills and participate in sharing of this knowledge with the staff
• Other duties as assigned

• High school diploma or equivalent with phlebotomist training required
• Associate’s degree or equivalent educational/technical training and technical experience
• MT/MLT ASCP, PBT(ASCP) or RPT(AMT) required

• 5 years of technical experience in laboratory and phlebotomy services
• 3 years phlebotomy preferred
• Supervisory experience preferred

• Supervisory skills for accepting responsibility, making decisions, directing and supervising personnel within the section
• Knowledge to investigate and evaluate new methodologies for presentation to management for approval
• Effective communication skills to include listening, writing, talking and reading
• Ability to communicate via telephone, LIS, email and verbally
• Ability to work efficiently and accurately
• Ability to organize and plan work
• Knowledge of regulatory requirements including: safety, CAP, JCAHO, CLIA, North Carolina State and federal guidelines
• Knowledgeable of Erickson's Developmental model relative to adolescents and adult ages in order to assess qualification and performance of staff and oversee orientation and training of staff who interact with patients in these age groups

• Ability to operate equipment at sitting or standing levels
• Flexibility and adaptability to work additional hours or shifts and under stress
• Capable of moderate amounts of walking, standing, sitting and lifting
• Subject to viral and bacterial infections, exposed to blood borne pathogens
• Occasional exposure to toxic substances
• Good physical health, visual acuity and above average manual dexterity
• Manages stress, anger, fear and hostility
• Works alone and with others effectively
• Works in close proximity to others or in a distracting environment

MLT(ASCP) - American Society For Clinical Pathology